- Includes bibliographical references. - Introduction / - Giorgio Petroni -- - Technology and public administration : conditions for successful e-government development : some introductory observations / - Ignace Snellen -- - E-government in the Republic of San Marino : some successful initiatives / - Giorgio Petroni and Leonardo Tagliente -- - Gateways and clusters : the government of Canada's experience with client-oriented single-window electronic service delivery / - David C.G. Brown -- - The development of the Spanish electronic administration / - David Sancho -- - La modernisation digitale de l'Administration publique / - Antoine Maniatis -- - The use of space technologies for more effective and efficient public administration / - Yuko Kaneko -- - Introduction / - Fanie Cloete -- - Maximising the potential of transforming policy failure into policy success : e-goverment, the digital divide and e-development / - Fanie Cloete -- - Les r鳩stances culturelles au d鶥loppement de l'e-gouvernance dans la contexte africain : plaidoyer pour une e-gouvernance universelle / - M. Jacques Mariel Nzouankeu -- - Strengthening Tanzania's public administration through electronic governance : prospects and problems / - Mujwahuzi H.M. Njunwa -- - E-governmment and political challenge : digital divide as a public policy field in Brazil / - Marco Aur鬩o Ruediger and Deborah Moraes Zouain. - Text in English, French.
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