020 -INTERNATIONAL STANDARD BOOK NUMBER
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040 -CATALOGING SOURCE
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a
Original cataloging agency
NEU GrandLibrary
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050 -LIBRARY OF CONGRESS CALL NUMBER
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a
Classification number
HD31
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b
Item number
.D4863 2004
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245 -TITLE STATEMENT
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a
Title
IT Service Management :
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b
Remainder of title
An introduction
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h
Medium
BOOK
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c
Statement of responsibility, etc
Chief Editör Jan van Bon; editors Mike Piper,Annelies van der Veen.
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260 -PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
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c
Date of publication, distribution, etc
2004.
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a
Place of publication, distribution, etc
Scotland :
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b
Name of publisher, distributor, etc
Van Haren,
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650 -SUBJECT ADDED ENTRY--TOPICAL TERM
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a
Topical term or geographic name as entry element
Information technology
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